Friday, June 03, 2005

I love my PT. It's the smallest car we can get two kids and a dog into comfortably. It looks fun. The seats come out.

But the computer has blown up four times now. Each time Chrysler replaces the computer for free because it's under warranty. But it takes a week to get the part. So I have to rent cars or use taxis. I've spent probably seven hundred bucks waiting for the free repairs.

You'd think that there would be something wrong with the car that blows up the computer. Apparently not. Apparently Chrysler keeps shipping the garage lousy reconditioned computers that blow up after a few weeks.

I talked with Customer Service, and their response was basically, "We're not going to do anything except ship you another reconditioned computer. Tough noogies."

I'm not impressed.

I miss my Mustang.

Next time I'm buying a Ford.

12:50 PM

3 Comments:

I recommend the upcoming Hybrid Mercury Mariner (based on same tech as current Hybrid Ford Escape--so you're not getting bleeding edge)

I own the standard 2005 Mariner, love it--except for gas mileage, upgrading to the Hybrid as soon as I can.

By  Anonymous, at 1:38 PM  

Well, it's great that they waqrranty covers the continuing free replacement of computer parts, Alex. But your insurance company is not covering the cost of taxis and rental cars while it's being repaired? That totally sucks!

By  Anonymous, at 1:52 PM  

I don't know Canadian law, but most states in the U.S. have lemon laws. If you have to get the same repair repeatedly on a car, it is considered a lemon and you are entitled to compensation including, sometimes, returning the car for your money. You might check and see if you have similar protection there.

By  Anonymous, at 1:56 PM  

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