The people at Final Draft were kind enough to send me a review copy of Final Draft 9, their snappy new edition of the software.
I've been using it on my current show; I'm not a big fan of Screenwriter's not-very-intuitive interface. I haven't run across any really dandy new features, except that Script Notes are now organized. I'm sure there must be other features; I was going to look them up next week.
However, now I've got a more basic problem. After, originally, activating the software with no problem, FD9 has now decided to deactivate itself. No problem, I put my customer number back in.
Nope, this time, it won't activate. I get a buggy error message:
No problem. I call up the activation hotline. I get a message saying FD9 can only
be activated online. And here's where it gets serious:
The activation people only work Monday-Friday, during Pacific Coast work hours
Y'all do know that screenwriters work on weekends? And nights?
Are you effing kidding me?
In this era of 24-7 Bangalore help centers, it is really inexcusable to have a help desk that only works 40 hours a week, Pacific Standard Time.
They really, really need to fix this.
Oh, well. Back to FD8.
(Yeah, yeah, DMc. I know.)
UPDATE: Final Draft 9 will also not update itself unless it thinks it's been activated. That's just dumb. Doesn't matter though; even if I update from outside the program, it still won't activate.
UPDATE #2: Called the Activation Hotline. Something's wrong with that
. It's the usual "press one for Final Draft 6 through 8..." except it doesn't wait for you to press a button before telling you "I didn't get that" repeatedly.
UPDATE #3: This post
solves the activation problem.